Self-awareness
Recognising your emotions as they happen and understanding how they shape your thoughts and decisions.
Emotional intelligence
Your superpower in the age of AI.
Machines process data. People feel, intuit, choose. Emotional and social intelligence is the skill no algorithm can replace — and it can be trained and measured.
The four areas
I work with Daniel Goleman's model and with the IES5 assessment, which captures a person's emotional and social profile and makes it possible to build a concrete development plan.
Self-regulation
Staying centred under pressure, managing impulses and reactions, choosing rather than reacting.
Empathy & relationships
Truly listening, reading the context, building trust and handling conflict with clarity.
The IES5 assessment
Ten behavioural factors, measured.
IES5 is an emotional and social intelligence assessment that measures ten observable behavioural factors. It doesn't judge “how much you're worth”: it describes how you work in relationships today, where you're already strong and where you can train. It is the starting point of every individual or team programme I lead.
01
Empathy
Sensing and understanding what others feel without losing yourself in it: the basis of every trusting relationship.
02
Emotional maturity
Recognising your emotions and staying steady under pressure, neither denying them nor being swept away.
03
Sensitivity
Picking up subtle signals, nuances and shifts of mood in people and groups.
04
Warmth
Creating a warm, approachable connection that lowers defences and opens dialogue.
05
Expressiveness
Expressing what you feel clearly and appropriately, instead of holding back or exploding.
06
Power reading
Reading the power dynamics and real roles within a group or organisation.
07
Influence
Guiding choices and behaviour through relationship and listening, not imposition.
08
Self-assertion
Assertiveness: standing up for your point of view and your boundaries with firmness and respect.
09
Teamacting
Truly contributing to the collective result: cooperating, sharing, supporting others.
10
Acclimatisation
Adapting to new contexts, cultures and changes while keeping effectiveness and identity.
Resilience
The ability to hold steady and start again
Resilience isn't passive endurance: it's the ability to go through pressure, change and failure while staying functional, and to come out transformed. In the assessment it emerges from the interplay of emotional maturity, acclimatisation and self-assertion — which is why you train it by working on those factors, not by “gritting your teeth”.
- Recognising your overload signals before burnout
- Regulating activation with breath and presence
- Seeing mistakes as information, not identity
- Asking for and receiving support within the group
“Emotions aren't an obstacle to clarity: they are information. Learning to read them is the difference between reacting and deciding.”
How we work
Assessment, practice, integration
- Emotional and social profile assessment (IES5)
- Individual feedback and development plan
- Breathing and presence exercises for self-regulation
- Role-plays and real cases of communication and conflict
- Follow-up to consolidate new behaviours
Who it's for
- People who want to understand how they function in relationships
- Managers and team leaders who handle people and conflict
- Teams who want to improve climate and collaboration
- Companies selecting or developing key roles